15 years in agency space. 10+ years working with Drupal. Lead engagements with HiEd, Gov, Media, SMB, SME, & more across web platform builds, performance sales / marketing, & process consulting. I help people set up automated business systems. Love: coffee, mezcal, and most things food-related.
Twilio's programmable voice and programmable video call solutions would be where I would start if I was building such a platform.