Offer the client excellent customer service. The level of customer service you provide has a major impact on the customer's loyalty and return. Publish customer's reviews and testimonials. Be transparent & Always put your customers first.
First off, always good to see more and more tech companies in Europe. Berlin is producing a lot of great startups. Your geo-location isn't nearly as relevant as: - Your stage (Seed round) - Age (1 year?) - Pre-revenue or post (post) - Business model (B2B SaaS) - Vertical (Hardware) While plent...
I've done both of these when I was fishing for SaaS business opportunities. To narrow down the niche market, identify the key departments, type of problem, and industry verticals of target companies. The users of your solution would benefit either from $$$ or productivity point of view. Then to...
This is the Billion $ question for which there could be a Billion answers. I can share my personal experiences based on some the mistakes I made during my early startup days (post 911). First, I am concerned that you have built an enterprise software solution without a 'First Customer' or even 'F...
1.Yes first you ought to secure permit within and without the boarders 2.Search people with proven_track records in Auditing and Inspection with 5 and 10 minimum and maximum experience respectively 3.Also check your competitors around and double up your work strategies . call me for more strategi...
To response to this question one needs to understand various other aspects of your offering , your market , your current team strengths, current stage of growth of the product as well as your current problems. I have been a SaaS sales leader for couple of products and have built and mentored thes...
10% of the total monthly sales churning on an absolute basis is near fatal. That means that within 5 months, you have 50% absolute churn per year, which reveals fundamental flaws with the service itself. Anything above small single digit churn is telling you and your team that customers are not...
Depends. If the order is a few thousand dollars, you should have it setup to let them wire you the money or even checks (if the company is in the US). Normally, for products up to $2K, companies take care of it with credit card. For higher products, you should encourage them to contact you. If ...
You're describing the problem, it's setting, and your platform very vaguely. But from general principles, it's best to charge in the least noticeable way possible, so a % of the seller's commission would be the best method. That way it's invisible until a sale comes through, and even then, it o...
"What type of car should I buy?" As you can imagine, the answer to this question is highly dependent upon a number of factors. Similarly, you're asking some very specific questions. I anticipate that a number of experts here would love to help you with answering with specific questions -- but t...