Your support software should cater to your needs, depending on how your business operates. Fiver uses Vanilla forum and Zendesk. Thumbtack uses Zendesk. Not sure about AirBNB, their help center seems to be custom. Depending on how well funded your are, I would recommend starting with a free pla...
Perhaps. You have to consider how your product is used and how the users will sensorially interact with it. If you have a website, for example, you could probably assume similar US and UK usability -- but now consider layout for Semitic languages which are read right-to-left -- or consider ideog...
Figure out what your target audience's biggest pain points are. Compare search traffic for various keywords that relate to your business and product, and see which ones have the highest search volume. These will indicate their areas of struggle and exactly what they're looking for in a solution. ...
There are two steps. First, plot the addresses of the stores that carry your product (https://www.mapcustomizer.com/) Second, find optometrists near there (Yelp, Google, LinkedIn Advanced Search) In all honesty, it probably took you longer to write the question than it would to find what you're...
I've done this on a small scale for my product, but it worked nicely, and I learned some useful techniques. I'd be happy to talk with you about the process, and also answer any other startup questions you might have. Best of luck, Lee
I think there are multiple issues going on and I would honestly love to work with you on this as it looks like an actual challenge for me. I'm a business consultant and really do only like working with real hurdles that challenge me. One thing that stands out is your branding - or lack of. Y...
As Seth Godin once said "If all your customers care about is price, its probably because you haven't given them anything else to care about!" Get those numbers on bad handling, shipping delays, lost packages and differentiate yourself from your competitors! Repackage what it is you do, in the wa...
Have you taken a look at an affiliate network like Maxbounty? They publish their current rates here: http://www.maxbounty.com/showoffers.cfm If leads are delivered real-time and exclusive, prices go up. It also matters what the traffic source is: personally I have only generated leads from searc...
I'd recommend doing it yourself using techniques commonly referred to as 'growth hacking'. There are a lot of resources on the web to learn, but here is a very thorough and cheap intro: https://www.udemy.com/growth-hacking-masterclass-become-a-digital-marketing-ninja/learn/v4/overview (Sometim...