I'm currently advising a client right on exactly that kind of customer service integration. Look into Live Ninja (https://liveninja.com/). It brings together the best of both worlds from web and a call center. Voice + Video + Instant connect without any special software, or a phone. You can have...
You can of course use analytics that will give you statistics, but will not answer "Why?". Gathering Customer Feedback is crucial and You have to be preprared for low response rates. For better understanding of Customers' interactions with Your site You can use tracking/heatmap solutions (i.e. Cr...
Cost will definitely depends on your specific requirements, and the web agency. For example, for the mobile repair side, are customers able to schedule a date/time for the repair and have to enter in their location? Does there need to be a system in place to ensure there's no double bookings? T...
I've taken a quick look at your site and am happy to talk to you. Take a look at my reviews here on Clarity. Product advice is an area I provide a lot of help to Clarity members about.
Checkout is a high-quality WordPress theme by Array built for marketplaces of any kind. https://arraythemes.com/themes/checkout-wordpress-theme/ Let me know if you have any questions about implementation, and I'd be happy to setup a call.
This is simple: In theory: You improve your targeting and only drive those who are actively looking for piano sheets. This website looks pretty good, I thought there for a second you had built it shopify, but if you did kudos! You're a BA. The traffic that this website might be getting might ...
Depending on your target group I would recommend doing facebook lead ads with a zapier integration to your mailchimp list. That works quite well. There is also an option on linkedin, where you can get directly leads within the channel. Hope that helps you :)
There is no clear call to action on the site. What do you want a visitor to do? What's the primary goal, the secondary goal, etc. Additionally there is no value proposition. Yes you have reviews but so what. If I am the ideal customer why should I do x goal? These 2 elements will have the bigge...
Quick summary answer: You must promote this using direct mail to businesses who are in the right geographic region to take advantage. Buy or rent lists from: Chamber of commerce, local business association, local council rates payers etc. Also find organizations that have mailing lists and agre...
There are many routes you could take this with different membership plugins or subscription based plugins which would accomplish what you are looking to do. However, the best starting point for you is probably using an LMS (Learning Management System) plugin or theme. An LMS will provide everyt...